This core area will focus on all areas of training, how communication can be improved with technology, and how we may be more responsive to fulfilling the technology needs of the College.
Projects
Technology Training
This work team will be comprised of three sub teams, one for faculty, one for students, and one for staff. The goal will be to define training deficiencies in regard to available information technology and recommend a plan to address the deficiencies. Last Updated: 5/4/2012
Technology Communication Plan
This work team will be comprised of three sub teams, one for faculty, one for students, and one for staff. The goal will be to define a technology communication plan that will address technology changes, policies, procedures, and overall awareness. This plan will also address the technology communication mechanisms that are used. Last Updated: 5/4/2012
Technology Service Level Agreement
This work team will develop a service level agreement for IT support that will outline reasonable expectations for all faculty, staff and students in regard to technology support. Last Updated: 5/4/2012