Dr. Gwendolyn W. Stephenson District Administration Center


TOPS Award

      The TOPS (Truly Outstanding Performance and Service) Award was developed by the Davis Islands Advisory Council as a means of recognizing employees who demonstrate and provide on-going exemplary service to others.  Any HCC employee who meets this criteria is eligible for this award and selections are made from nominations submitted to the Advisory Council. 

      TOPS Award recipients:

Kathy Jacobs
Raquel Trapp
Barbara Devries
Tia Vickers

 Kathy Jacobs
June 2007

 Bernie Nazer
August 2007

 Raquel Trapp
February 2008

 Barbara Devries
May 2008

 Tia Vickers December 2008

Josette  BulnesJosette  Bulnes
  Cathy Bilka
Cathy Bilka


Antony Thundyil

Helen Dobbins

Josette Bulnes    July 2009

Catherine Bilka August 2009

 Zach Dawson  December 2009

  Antony Thundyil   March 2013 Helen Dobbins   July 2013

 Few comments on the nomination forms:


"When you think of payroll Helen always comes to mind. She is always

friendly and helps all who call her. If she doesn’t know the answer she goes

out of her way to find it and calls back. Her knowledge of payroll laws and

web time entry is amazing and she shares it with all who ask. She

treats everyone the same from administrators to part time student workers.

A lot of payrolls are difficult to process but no one knows because Helen

never complains or grumbles"


"Helen is one of the most customer service people I know. She will

always help you with any situation. Her sense of humor is the best and

she brings this to her work every day. No matter how hard she is working

she always has time to help and laugh with you. She is

accurate and efficient and is counted on to do miracles weekly.

I call on her frequently for assistance and she has been there for me."


"Dru is one of those people who tries to make your day better. You can

count on her to provide information that is needed in a quick and timely

fashion. She teaches staff how to use the system and is always anxious

to help others be able to do for themselves to raise their self esteem. She

has been at HCC since she was a student and truly believes in HCC and

the community collegemission. She has great work ethic. She also loves

to laugh and have a good time. She has given a great deal of herself in

the 30+ years she has been at HCC."

"Donna Johnson is diplomatic, forward thinking, an excellent problem

solver, and enhances themission and purpose of our department. She

enables the facilitation of many projects we complete and also interfaces

with different people and departments at a professional level.

Donna goes beyond her stated job duties--she enhances our departmental

goals. It is a pleasureto have her as a contributing member of our team!"


"Lorinda is one of the most knowledgeable, resourceful and

helpful employees at HCC.She is such an inspiration to many,

including myself. The way she takes on challenges as

a positive learning experience is a characteristic that we all

would benefit from. When a complex problem arises, she has

a rare and enviable ability to find a simple solution. It is

delightful to see how her eyes light up when working on new

projects and ideas. Her enthusiasm and teamwork makes my

job a lot more enjoyable."


"In Brenda's brief time with the college as the Foundation's Annual

Fund Manager, she has organized many fundraising events (fishing

tournament, golf tournament, President's Showcase, Foundation

Scholarship Breakfast), one right after the other, raising many

valuable dollars for student scholarships. She works tirelessly,

without complaint and is a joy to have as a colleague. Not only does

Brenda give her best to HCC, she is very involved in other community

service organizations such as Zonta and the Unsinkable Krewe of

Molly Brown, making connections and raising educational funds for

the Tampa Bay community."


"Helen excels at what she does and is an excellent example to others.

Her knowledge basecoupled with her cheerfulness and patience create

an inviting and informative atmosphere for all who inquire. She has been

my "go to" person for questions since joining the Payroll department

in Nov. 2011. Helen is dependable, reliable and gives 110% to HCC.

Helen played a key role in the implementation of Web Time Entry and is

always looking for ways to improve payroll processes."


"Through hard-work and dedication Jacentha Buggs successfully met the

college mission by responding to a "specialized" talent Shortage at several

local hospitals. Simply put, Jacentha and her team, in a short time-frame,

designed and developed a collaborative program that placed and

trained HCC’s Nursing graduates to fill "specialized" positions w/i local

hospitals. Her commitment to HCC students and the community serves as

a model for others. HCC/ICCE takes great pride in her contributions."


"I would like to nominate Kathy Stokes for the TOPS award because she

certainly goes over and above to accommodate our printing needs at the

District Office. Whenever I have asked Kathy to print something for me and

I need it ASAP she never hesitates to complete my request and

always with a smile. Kathy’s attitude is outstanding and she always has a

positive outlook on not only her job but life as well. I think Kathy is long overdue

for the TOPS award and I know many others feel the same way."


"Ms. Williams devoted several months diligently working to make

the smoking cessation and weight loss programs a success. Two

components in the struggle to keep our health coverage cost

contained, she has ensured the success of both plans. Due to her

hours poured into initiating and sustaining both programs,

employees that have wanted to discontinue smoking or lose weight

have had an oppommity to do so with professional guidance. We

have had hundreds of dollars being saved already this year by one

former smoker and numerous pounds having been shed by some of

the employees participating in Weight Watchers."


"displays a great deal of cooperation and enthusiasm to

provide support to HCC community. Steve goes above and

beyond in his efforts and is well deserving of this award.

A few of the activities he supports are:

Webinar creation and support to Finance and other

staff. Video production and setup for HCC’s All College Day.

Creation and design of Student Services video."


"Sheree Shay is the Business Assistant for the Facilities Planning ¯

and Construction Department here at HCC. She is the glue that

holds this department together. Her job requires her to wear and

master many hats. This includes assisting in managing and

checking GL accounts and ledgers, budgets, purchase orders,

contracts, construction projects, scheduling and coordinating

meeting after meeting and much more. She does all of this while

fielding phoned in questions and requests from our construction

managers in the field, contractors and design teams. Mrs. Shay

does all these things professionally and always pleasantly. She

is a valuable asset to HCC."


"Mr. Mike Ermeling, is very a very hard worker, smart and

very fair to all of us."


"Lorinda is very dedicated and takes the initiative to learn as

much as she can about her department and the needs of

"customers" of the department. Anyone who recognizes Lorinda’s

car realizes that it is one of the first in the parking lot in the

morning and one of the last still in the lot at the end of the day.

Having worked with Lorinda in the past, I know that she takes great

care to do quality work and to find ways to improve effectiveness

and efficiencies. She also is a willing "teacher", gladly sharing the

knowledge she has with others.

Lorinda is also just a wonderful person, personally!"


"Shonda is a fine employee, she treats everyone with respect and

kindness. She comes to work and tries to do a great job in every

task she works on. She even goes above and beyond what is called

for in her Job description. HCC employees don’t get any better than



"Internal to the College-Bonnie helps to develop and mentor her current

employees, previous employees and other members of the College

community. Why? She takes pdde in their development and success.

Bonnie is truly making a difference in the lives of people she comes in

contact with at HCC. Ultimately, this reflects on the College. Externally-She

is Vice Chair of the Plant City Planning Board and a Board Member of the

Plant City Boys and Gids Club. She has put together a great team in the

Finance area and utilizes her knowledge and experience to provide direction

and guidance to her peers and others with the best interests of the individual

and the College foremost. Laslly, she is genuinely interested in helping others

to be the best they can be and will do whatever it takes to make that happen.

Because of her efforts, Bonnie Carr deserves the TOP award."


"Lekiva is a quiet gem. For those of us who have had the opportunity to see

how she interacts with our retirees and those who are preparing for this next

journey in there lives, is truly amazing. She provides quality knowledge of the process,

but that is just a minor part of how she delivers this to employees. Her patience,

guidance and overall attention to their needs and the thoroughness she provides

makes her a great "TOPS" candidate."


"Tracey handles all the college contracts which involves a large number of agreements

that have to be developed and processed through the college departments. This requires

that she work with just about every department in the college daily. She is always friendly

and helpful to others even when they get frustrated. She always makes time to help others

learn the process or get something moving if a contract or payment gets held up in another

area, even when busy. Her patience and calm demeanor are a great asset."


"Donna has proved herself invaluable to our mixed department. The IT side has different

needs than the FPD side for example. Donna Johnson handles all her activities with diplomacy

and tact and professionalism. She is discreet, a wonderful listener, supportive, and offers

pertinent advice when needed. More importantly, she is willing to learn and navigate the

assorted software, programs, and technology we feature. Quite simply, she blends in well

with our assorted personalities and demands, but in a supportive, professional way that

enhances our mission and goals. I appreciate her dedication to details, ability to listen,

then’ anticipate, and professionalism when communicating."


"Over the past year, Dana has taken on the "Faculty Refresh" duties. This is a project in

which one has to coordinate the ordering, purchasing, delivery(from the warehouse, as

well as, to the campuses), configuration and setup of over 800 computers college-wide.

This duty was previously handled by a handful of employees, and yet she has been doing it

almost single-handedly, Along with this, she juggles her regular job duties, and yet always

seems to be the "go to" person when her co-workers have questions. She is a great asset

to our office."


"Mary Beth reviews all transactions in the College’s bank accounts on a daily basis to

ensure they are proper and works endlessly to research all deposits so each one can

be posted to the proper department’s account, Mary Beth has received personal thank

you’s from Dr. Sylvia Carley for ensuing the payments for Black Brown and College

Bound are properly handled. She also works with any department Wishing to send a wire

for payment. This can be somewhat challenging when it is an international wire, but Mary

Beth does it all with a smile. She is always ready with an answer to anyone’s questions

concerning banking activities and can always go through her many logs to find the exact

piece of information anyone wants. Mary Beth is Truly an Outstanding Performed"


"Antony provides personalized, detailed, and accurate service to his colleagues,

subordinates, and campus’s, despite his current situation. He takes his responsibilities

seriously and is articulate in his work. When asked to take additional responsibility, work

longer hours, or to contact individuals who are not happy with the evaluation office, he

does it with vigor. I nominate Antony because he looks at improving every day, loves

HCC with a passion, and wears the smile and attitude that makes us all better for working

with him; He is respected and admired by all of his colleagues because Antony chooses

to take the higher road when things get difficult."


"I believe that Donna Miller deserves this reward for her outstanding work in Human

Resources as the Intedm Director of Hum~?n Resources and for all the extra she

has given dudng the time that the HR Director was on medical leave before she was

the Interim Director. Donna never failed to give that extra that .was needed to keep

everything going -- and with aplomb. Donna put in many many extra hours doing her

job and the other work that had to be done. In spite of the extras that Donna was

doing (and doing well), she still found time to bring in a homemade dessert for a

co-worker to honor them. I believe that Donna is one of HCC’s "unsung heroes" for

the many many contributions that she has given to the college and to HR. She has

never failed to recognize others for their accomplishments and to praise them for

their works, and I believe that she needs to be recognized for all that she has

contributed to the college and to HR. When something is needed, Donna !s always

there and it is done and done well. She shows excellent judgment and uses a big

dose of "common sense" along with it, all the while juggling multiple tasks and

accomplishing them all. In short, I feel that Donna is and always has been, an

unsung HCC treasure and she greatly deserves this award."




Congratulations to the other nominees for the fiscal year 2012-2013:


Jacentha Buggs

Kathy Stokes

Maridru Clark

Brenda Rouse

Lorinda Stroup

Donna Johnson

Ronkel Williams

Steve Barry

Sheree Shay

Mike Ermeling

Linda Stroup

Shonda Hayes

Bonnie Carr

Lekiva Judge

Tracey Delk

Donna Johnson

Dana Livesay

Mary Beth Comas

Donna Miller