If you have an outstanding balance, a financial hold will be placed on your account, which will restrict the release of grades and transcripts, the award of diplomas, and prohibit registration as well as restrict access to other resources and services provided by HCC. When your account is paid in full, the financial hold will be removed by the Financial Services Department and you will be eligible to receive services.
We will implement steps to collect delinquent accounts which may include utilizing a collection agency. Once an account is sent to a collection agency, the agency’s fee to collect the debt will be added to the amount you owe and payments should be made directly to the agency and not to HCC.
Additional information is provided in the 2013-2014 catalog on pages 16-17, Unpaid Financial Obligations.
Contact information for the collection agencies:
Enterprise Recovery Systems, Inc. (800) 377-1904
ConServe (800) 724-4439
Williams & Fudge, Inc. (800) 849-9791
Windham Professional, Inc. (800) 969-0059