SACS Reaffirmation of Accreditation Site
Overview Compliance Certification Quality Enhancement Plan Resources SACS Evaluators Hillsbrough Community College
3.8.1 Library: Facilities & Services
The institution provides facilities, services, and learning/information resources that are appropriate to support its teaching, research, and service mission.
   
Judgment of Compliance
 
Compliance
   
Narrative/Justification for Judgment of Compliance
 

Hillsborough Community College provides facilities, services, and other learning/information resources that are appropriate to support its teaching, research, and service mission.  HCC’s facilities and services meet the needs of the College’s programs because each campus and learning center has access to adequate library facilities, services, and other learning/information resources, as defined in HCC’s Information Literacy Policy Statement and Plan (HCC InfoLit Policy Statement & Plan, Spring 2004).  As a further enhancement of its learning/information resources, the College is a member of Florida’s College Center of Library Automation (CCLA) consortium, which coordinates the twenty-eight community colleges’ and eleven state universities’ collections through a common library collections management system (LINCC), providing the College’s students access to an even wider range of learning resources.  The College is a member of the Tampa Bay Library Consortium (TBLC), which is a non-profit, multi-library cooperative that assists libraries by leading and encouraging collaboration, resource sharing, staff development, and innovations.  The College has cooperation agreements with the School Board of Hillsborough County and the University of South Florida, Tampa Campus (Cooperation Agreement for USF and Hillsborough County Schools).  Finally, the College participates in a Library Borrowing Privileges Agreement between the State University System of Florida and the Community College System of Florida that allows both types of institutions to extend access and borrowing privileges among currently enrolled students, faculty, and staff of public higher education institutions in Florida.

The provision of facilities, services, and learning/information resources relates to the mission because the libraries provide the resources and services to sustain and support an innovative learning environment – a key component of the College’s mission.  In fact, the library vision and mission statements align well with the College’s vision and mission statements (HCC and Library Vision and Mission Statements). 

With regard to appropriateness of facilities, services, and learning/information resources, the 2004 ACRL Standards for Libraries in Higher Education place more emphasis on libraries to demonstrate appropriateness not only through inputs (e.g., resources), but also through the effective application of these resources.  With that philosophy in mind, professional library faculty members contribute to the evaluation of appropriateness of facilities, services, and other learning/information resources.  Supporting documentation for the adequacy of the library and learning resources is obtained through the periodic program review of the Library/Learning Resource Center (Library Review Report).  In addition, supporting documentation is provided through the annual administration of the library satisfaction survey to faculty and students.  For the past two years, the majority of respondents have been satisfied to highly satisfied with the libraries and services, as can be seen by clicking on the campus reports in the following link (http://www.hccfl.edu/library/cluster/reports.html). 

In the sections below, detail is provided on how the libraries effectively apply their resources to serve the HCC constituency.  Note that “facilities” are defined as the library buildings.   “Services” and “other learning/information resources” are integrated at the College and are defined on page three of the HCC InfoLit Policy Statement (page 3 of the HCC InfoLit Policy Statement)

 

Library Facilities and Structure
The Hillsborough Community College libraries provide facilities, services, and resources that support the College’s teaching, research, and service mission.  Each campus has a Library/LRC that provides materials to support the college curriculum as outlined in the Definition of the HCC Library/Learning Resource Center (LRC) Discipline (page 3 of the HCC InfoLit Policy Statement). The College also has a learning center that includes access to library resources. The table below indicates a summary of information in the campus libraries that is later provided in detail below for each location.

Table 1:  Library Departments and Learning Resources by Campus

Campus

Departments

Learning Resources (other than Collections/ Periodicals)

Brandon

  • Library
  • Learning Lab
  • Audiovisual Department
  • Conference Room
  • 26 internet access computers (these computers include DVD capabilities)
  • A microfiche reader/ printer and a microfilm reader/printer.
  • Five television/video-cassette recorder units
  • A television/DVD player
  • An Optelec Clear View video magnifier
  • AV - Laptops, portable projectors, opaque overheads, 16 mm film projector, slide projector

Dale Mabry

  • Main Library Office
  • Reference and Information Services
  • Circulation and Reserves
  • Learning Lab
  • Periodicals area
  • Main Art Gallery
  • Slide Library
  • Audiovisual Services
  • Group Study Area
  • Main Reading Room
  • Student Orientation Room
  • 25 internet access computers with two networked printers (main library) (these computers include DVD capabilities)
  • Two online catalog computers with a networked printer (Circulation and Reserve)
  • One reference desk computer on the second floor
  • Two internet access computers in the learning lab (these computers include DVD capabilities)
  • 27 internet access computers in the Student Orientation Room
  • Two internet access computers in the open area on the third floor
  • A microfilm reader
  • Four photocopying machines and one coin changing equipment
  • A closed-caption television
  • A dedicated adaptive technology workstation
  • An Optelec Clear View magnification machine
  • A TDD telephone
  • 24 TV/VCR workstations
  • One DVD player
  • Two CD Players
  • Four audiocassette players
  • AV - Laptops, portable projectors, opaque overheads, 16 mm film projector, slide projector

Plant City

  • Main Room
  • Conference Room
  • Audiovisual Center
  • Twelve internet access computers (these computers include DVD capabilities) with one networked printer
  • Two internet access circulation desk computers
  • An Optelec ClearView video magnifier
  • A microfilm viewer and printer
  • Two photocopiers and one change machine
  • Nine television/VCR combination units
  • Information literacy space with one dedicated computer, data projector, and remote mouse

Ybor City

  • Reference Services
  • Circulation Functions
  • Special Collections Room
  • Small Group Study Room
  • Fifteen internet access computers with two networked printers (these computers include DVD capabilities)
  • Two internet access circulation desk computers and one internet access reference desk computer
  • A microfilm reader
  • Photocopier/coin changer
  • Closed-caption television
  • An Optelec ClearView video magnifier
  • Dedicated adaptive technology workstation
  • TDD telephone
  • Two LINCC online catalog computers with networked printer
  • Seven TV/VCR workstations
  • Two videocassette rewinders
  • A DVD player
  • A CD player
  • Six audiocassette players
MacDill Learning Center
  • Main Library
  • Children's Library
  • Computer Lab
  • Activity Room
  • Quiet Study Room
  • 18 internet-access computers with 11 directly linked to the HCC network
  • 2 printers
  • 1 scanner
  • 1 photocopier
  • 1 DVD player
  • 1 integrated TV/VHS/DVD viewing station
  • 1 portable TV/VHS/DVD unit
  • 8 audiocassette players

The Brandon Campus Library is housed in a 29,067 square foot building that was built in 1995.  The library is part of the ground floor of a two-story building and consists of a main room which include a conference room; a learning lab, and an AV department.

  • The Library Main Room (12,711 square feet) contains twenty-six networked personal computers for student usage (these computers include DVD capabilites), a microfiche reader/printer and a microfilm reader/printer.   At full capacity, the library seats 216 students, with 38 tables, nine double-face carrels, three sofas, twelve easy chairs plus miscellaneous seating at computers and televisions.
  • The Library’s conference room (square footage included in the Main Room square footage), is used for library lectures as well as conferences.  It has seating for twenty-five, a networked personal computer, DVD player, video player, and in-ceiling projector.
  • The Learning Lab (660 square feet) houses five television/videocassette recorder units, one television/dvd player unit and one Optelec Clear View video magnifier for handicapped access. 
  • The Audiovisual Department (643 square feet) is located just off of the Learning Lab.  The AV Technician possesses laptops, portable projectors, opaque overheads, overheads, 16 mm film projector, slide projector and miscellaneous AV items.

The Dale Mabry Campus Library is housed in a 59,959 square foot building that was built in 1975.  The library is on the second and third floors of the three-story Learning Resources Center Building. 

The library’s second floor, which is accessible by stairs or elevator, has eight physically distinct areas:

  • The Main Library Office (1,034 square feet) is located prior to main entry of the library and includes an open staff area and two enclosed offices.
  • The Reference & Information Services area (6,509 square feet) is located just off of the main entry and contains 25 Internet access computers with two networked printers (these computers include DVD capabilities), an additional reference desk computer with internet access, one microfilm reader, four photocopying machines and one coin changing equipment, a closed-caption television, 26 study tables and seating for 102 persons. A dedicated adaptive technology workstation, an Optelec Clear View magnification machine, and a TDD telephone are available for students with disabilities. A reference book collection, photocopy room, two small group study areas, and two offices (with one mutually housing the Slide Library and the other as a Librarian Office) are accessible from within the Reference area.
  • The Circulation & Reserve area (1,358 square feet) area is located just off of the main entry and includes two LINCC online catalog computers with networked printer and a staff area.
  • The Learning Lab (2,276 square feet) is located adjacent to the Periodicals area and contains two internet access computers, 24 TV/VCR workstations, one DVD player, two CD Players and four audiocassette players and a staff area.
  • The Periodicals area (2,662 square feet) is located adjacent to the Circulation/ Reserves area and contains 14 casual seating areas with sofas, one photocopying machine, and a staff area.
  • The Main Art Gallery (1,158 square feet) is located just off the Reference area and contains four display walls as permanent fixtures which accommodate varying exhibits.
  • The Slide Library (734 square feet).
  • Audiovisual Services (827 square feet) is also located just off of the Reference Area.  The AV Technician possesses laptops, portable projectors, opaque overheads, overheads, 16 mm film projector, slide projector and miscellaneous AV items.

There is a total of 16,558 square feet for the library’s second floor.

The library’s third floor, which is accessible by stairs or elevator, has two physically distinct areas:

  • The Group Study area (2,220 square feet ), which also houses three group study rooms.  The Group Study area and three group study rooms are being utilized by the Writing Center, currently containing equipment and furniture specific to their functions.
  • The Main Reading Room/Quiet Study which also houses circulating books (5,977 square feet). This area contains 29 study tables, 33 carrels and seating for 149 persons.  This area also includes two internet access computers.

The IT3 Office is accessible from within the Main Reading Room/ Quiet Study Area and the IT3 Resource Lab and Student Orientation Room are accessible from within the Group Study Area.  The Student Orientation Room is a separate room which contains 27 internet access computers.  It is used not only for orienting students to library resources and services but also for training library staff on the ALEPH system, including library staff from other community colleges.  There are two additional offices, one accessible from the Group Study Area (Librarian Office) and one from the Main Reading Room/Quiet Study Area, as well as a storage area.

There is a total of 17,527 square feet for the library’s third floor, and there is a total of 34,085 square feet for the Dale Mabry Library’s second and third floors.

The Plant City Campus Library is housed in a 9,130 square foot, one story building constructed in 1995.   The library consists of a main room, a conference room, and an audiovisual center.

  • The Library Main Room (9,130 square feet) contains nine Internet access computers (these computers include DVD capabilities), and three Internet access computers with Microsoft Word (also with DVD capabilities).  These computers are networked to a printer.  One Internet access computer is equipped for handicapped access.  There are also two internet access circulation desk computers.  The library also contains one Optelec ClearView video magnifier for handicapped access. There is one microfilm viewer and printer contained in the building. The library also contains two photocopiers and one change machine.  The Main Room also contains 16 study carrels, 12 lounge chairs gathered around three tables, and 28 side chairs gathered around seven tables.  There is also information literacy space with one dedicated computer, data projector, and remote mouse.
  • The conference room (square footage included in the Main Room footage), accommodates approximately 25 individuals. The conference room contains 10 arm chairs gathered around four tables.  
  • The Audio-Visual center is housed in the rear of the Plant City library. The center contains nine television/VCR combination units, each unit accommodating eight viewers. The Audio-Visual center is equipped with 28 task chairs arranged around 16 computer tables. One table is designed for handicapped access.

The Ybor City Campus Library is housed in a 12,767 square foot space on the second floor of the three-story Learning Resources Center Building. The library has two physically distinct areas, one dedicated to Reference services and the other to Circulation functions.

  • The Reference area (square footage included in the overall footage) contains 15 Internet access computers (these computers include DVD capabilities) with two networked printers, one internet access reference desk computers, one microfilm reader, photocopying and coin changing equipment, a closed-caption television, 13 study tables and seating for 86 persons. A dedicated adaptive technology workstation, an Optelec Clear View magnification machine and a TDD telephone are available for students with disabilities.  A special collections room, small group study room, periodical storage area and three offices are accessible from within the Reference area.
  • The Ybor City Campus Circulation area contains two LINCC online catalog computers with networked printer, two internet access circulation desk computers, seven TV/VCR workstations, two videocassette rewinders, a DVD player, a CD player and six audiocassette players. The area includes 17 study tables, 14 carrels and seating for 82 persons.  Six casual seating areas with sofas are located throughout the library.

The MacDill Learning Center Library is housed in an 11,540 square foot facility that is shared with the MacDill Air Force Base Education center.  The library has five physically distinct areas.

  • The Main Library has 18 study cubicles, six tables with 30 chairs, and nine lounge chairs. 
  • The Children’s Library has two tables with eight seats and two computers.
  • The Computer Lab has 16 internet-accessible computers, eleven of which are directly linked to the HCC network.
  • The Activity Room is multi-configurable with tables and chairs to seat up to 24 people.
  • The Quiet Study Room has one small table with a chair and sofa
  • Additional learning resources include two printers, one scanner, one photocopier, one CD player, one DVD player, one integrated TV/VHS/DVD viewing station, one portable TV/VHS/DVD unit, and eight audiocassette players. 

 

The District Library Technical Services Department is located at the Dale Mabry Campus on the first floor of the Dale Mabry Campus Learning Resources Center.  The unit is housed in a 1,398 square foot space.  The predominant space is an open work area with large tables that is shared by the acquisition and cataloging staff for multiple purposes.  The open space also includes shelving for books that are destined for the campus libraries, and a small collection of professional books/av/periodicals that are predominantly for the use of the library staff.  The location includes two enclosed offices:  one for the Learning Resources Coordinator, and one for the Learning Resources Automation Coordinator.  The two acquisitions technicians and the three cataloging technicians (two full-time and one part-time) have distinct workstations within the open area.  Each member of the unit has a computer and printer.  The unit also houses a fax printer, a network printer, a copy machine, and a work station used for printing library overdue notices.  A separate room is used as a storage area.

Detail on appropriateness of facilities was provided above.  Information on library services and learning/information resources follows.

Appropriateness of Library Services and Learning/Information Resources
Library Services and Learning/information Resources are outlined in the Definition of the HCC Library/Learning Resource Center (LRC) Discipline (page 3 of HCC InfoLit Policy Statement & Plan, Spring 2004).  The narrative below provides more detail.

The library’s collection development and collection assessment policies provide the criteria by which learning resource materials are selected (Collection Development and Collection Assessment Policies). These policies are key in determining the appropriateness of facilities, services, and learning/information resources because they guide librarians in working with the college community to develop library resources.

Professional faculty campus librarians are responsible for selecting general learning resources materials that support and enhance the curriculum.  Selections are selected with the intent of making available the widest diversity of views and expressions.  With direction from college leadership, the Director of Associate in Arts Programs works in concert with the campus librarians and with the district library technical services staff to allocate funds for the collections. 

The librarians work to ensure that instructional faculty members have input on the collection development process, including the database collection.  For example, the librarians have aligned the collection development process with the College’s program review process to ensure that resources are adequate for the programs undergoing review in any given year.  For the past two years, they have queried the instructional faculty members on an annual basis to help make recommendations on the annual database purchase list.  Moreover, the librarians survey instructional faculty and students on an annual basis to determine satisfaction with collections, learning resources, and services.

On a collegewide basis, the libraries collaborated upon a collegewide library website, which provides an array of on-line services as well as campus-specific pages (http://www.hccfl.edu/library/).  The website directs users to resources, information, services, and frequently asked questions.  It provides links to HCC’s online catalog, USF’s online catalog, and to the Hillsborough County Public Library on-line catalog.   Users with HCC ID’s may access online article databases and conduct multidatabase searches.  All users have free access to subject websites and electronic journals.  The website also provides links to other HCC websites of interest to students.  HCC college-wide library services include district library technical services, which are responsible for the acquisitions, cataloging, and library automation functions at the College.

Each campus library includes a range of resources and services:

  • Books, magazines, and journals;
  • An audiovisual laboratory containing programs, compact discs, audio and videotapes, filmstrips and slides;
  • A reserve collection that includes materials identified by HCC instructors for students’ attention;
  • An array of on-line database secured through a consortium arrangement with the College Center for Library Automation (CCLA) and through the Southeastern Library Network (SOLINET);
  • Campus librarians who provide reference assistance, one-on-one instruction on locating information, and class orientations;
  • Student computer workstations allowing access to e-books, online full-text magazines and journals, the Internet, online research databases, and Ask A Librarian live chat reference service;
  • Interlibrary loan services for books not available at HCC;
  • On-line helpsheets (http://www.hccfl.edu/library/help/helpsheets.html);
  • On-line access to “My Account,” which lets users view checked out library materials, holds, and interlibrary loan requests;
  • Instructions on how to obtain HCC ID cards; and
  • Library services for students with disabilities.

In addition to accessing library resources electronically in the library itself, students may access library resources from open labs throughout the College.  SACS Compliance Report 3.4.9 includes an inventory of all of the computer resources available to students.

Library services are also in place to support faculty.  Each campus provides orientations and reference services.  Campuses also provide faculty handbooks and resources.  For example, the Brandon Campus has an online faculty handbook (http://www.hccfl.edu/library/blrc/fachandbk.pdf) that provides information on the services available at the campus, including orientations, interlibrary loans, the learning lab, photocopiers, audio-visual support, online databases, smart rooms, videos, and service request forms.  The other campuses have hard copies of handbooks and plan to produce electronic handbooks as well, as specified in the 2005-2007 Learning Resources Strategic Plan.  Currently, they provide documentation to faculty members to acquaint them with the available services.

Table 2 below provide statistics on usage of the various library and learning resources services and programs.  These statistics provide additional evidence that the professional library faculty and the libraries support the College’s mission to provide an innovative learning environment.  The dramatic trend alone in the use of online database searches attests to this fact.

The decrease in the number of patrons and the students attending orientations may be related to the four hurricane closings HCC experienced in fall 2004.  Other activities increased in usage.

Table 2.  Usage Statistics on Selected Activities

Activity

99-00

00-01

% Change

01-02

% Change

02-03

% Change

03-04

% Change

04-05

%

Change

Online Database Searches

421

1600

280.05%

34056

2028.50%

36075

5.93%

41403

14.77%

 

43541

 

5.16%

Materials Checked Out

63404

63636

0.37%

54513

-14.34%

53134

-2.53%

55588

4.62%

 

58725

 

5.64%

# of Patrons

469127

473685

0.97%

449473

-5.11%

442705

-1.51%

501356

13.25%

        

465283

 

-7.20%

Students Attending Orientations

4479

4544

1.45%

5800

27.64%

4702

-18.93%

5790

23.14%

 

5481

 

-5.34%

Reference Questions Answered

12477

12685

1.67%

11682

-7.91%

13207

13.05%

13800

4.49%

 

14761

 

6.96%

Table 3 indicates the College’s commitment to library resources over the past five years.  A budget of $250,000 is allocated towards new collections, standing orders, HCC databases, and additional costs, such as additional periodical costs.  When state funding was cut for the CCLA consortium library databases, HCC underscored its commitment to the library by covering the costs of these databases.  Finally, periodicals are covered under a separate budget, and HCC’s commitment is again seen by the commitment to cover the rising costs of these resources.

Table 3.  Library Database and Collections Expenditures

Budget

99-00

00-01

01-02

02-03

03-04 

04-05 

New Collections, Standing Orders, HCC Databases

$250,000

$250,000

$250,000

$250,000

$250,000

$250,000

CCLA -identified Databases (Databases Purchased in Consortium as identified through CCLA)

$0

$0

        $0

$53,681

$73,895

$77,240

Periodicals

$ 56,000

$ 56,000

$70,000

$70,000

$70,000

$70,000

TOTAL
$306,000
$ 306,000
$320,000
$373,681
$393,895
$397,240

As is detailed above, HCC provides facilities, services, and learning/information resources that are appropriate to support its mission.  Recommendations for additional resources, including technological and human resources, were made in the library program review and have been included in the College’s strategic planning process.  These recommendations are related to enhancements rather than to inadequacies, and they help to demonstrate the ongoing assessment processes that take place with HCC’s library facilities, services, and learning/information resources.

   
Supporting Documentation
 

Comprehensive Standards

3.1.1 Institutional Mission
3.2.1 Selection of CEO
3.2.2 Legal Authority & Operating Control
3.2.3 Gov. Board: Conflict of Interest
3.2.4 Gov. Board: Undue Influence
3.2.5 Gov. Board: Dimissal
3.2.6 Gov. Board: Distinction of Duties
3.2.7 Organizational Structure
3.2.8 Qualified Administration
3.2.9 Appointment & Employment
3.2.10 Evaluation of Administrators
3.2.11 CEO: Intercollegiate Athletics
3.2.12 CEO: Fund Raising
3.2.13 Foundation
3.2.14 Ownership of Materials
3.3.1 Institutional Effectiveness
3.4.1 Program Approval & Lrng. Outcomes
3.4.2 Continuing Education Programs
3.4.3 Admissions Policies
3.4.4 Policies for Academic Credit
3.4.5 Dissemination of Academic Policies
3.4.6 Practices for Awarding Acad. Credit
3.4.7 Consortial & Contractual Programs
3.4.8 Acad. Credit for Non-Credit Work
3.4.9 Support Services
3.4.10 Definition/ Gen. Ed. Requirements
3.4.11 Security of Student Acad. Records
3.4.12 Faculty Responsibility/ Curriculum
3.4.13 Program Coordination
3.4.14 Use of Academic Technology
3.5.1 Attainment / Gen. Ed. Competencies
3.5.2 Credit Earned at Institution
3.6.1 Advanced Academic Contents
3.6.2 Independent Learning
3.6.3 Credit Earned at Institution
3.7.1 Faculty: Qualifications
3.7.2 Faculty: Evaluation
3.7.3 Faculty: Professional Development
3.7.4 Faculty: Academic Freedom
3.7.5 Faculty: Policies on Responsibility
3.8.1 Library: Facilities and Services
3.8.2 Library: Access
3.8.3 Library: Staff
3.9.1 Student Rights & Responsibilities
3.9.2 Security of Student Affairs Records
3.9.3 Qualified Student Affairs Personnel
3.10.1 Financial Stability
3.10.2 Financial Statements
3.10.3 Financial Aid Audits
3.10.4 Control of Financial Resources
3.10.5 Control of Sponsored Research
3.10.6 Healthy, Safe, Secure Environment
3.10.7 Physical Facilities