HCC Live's Call Center Feedback
HCC Live Call Center is
managed by Black Board Student Services. Please assist us with quality
control and accuracy of the information provided via the Call
Center. If you experience any problems with our call center
operations, please send an email to the following addresses below. In
your description of the problem, please include the ticket number that
the call representative provides along with the details of the complaint or
feedback. If a call representative does not offer you a ticket number
please request one. This will help Blackboard Student Services track the
call to make improvements.
Whom to e
mail: hccqfollowup@blackboard.com
CC:
eolmo2@hccfl.edu; gdressler@hccfl.edu
Feedback regarding these
issues are taken very seriously and will be used to update any information
necessary to provide accurate and consistent information. Your help
throughout the year will make a difference and will be extremely helpful in
improving our services.
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