The Office of Ombudsman serves as a bridge between problems and possibilities.

Our Services
The Ombudsman office at HCC assists student with resolving problems in order to support retention and foster respect across the college community. Acting neutrally and committing to confidentiality, the Ombudsman gathers information on complaints, clarifies issues, and expedites processes. 

What does the Ombudsman do?

  • Provides support to students to foster problem solving skills and the ability to operate effectively with the College environment.
  • Assists with addressing concerns regarding customer service issues, communication disconnects, or the lack of ability to access student services in a timely manner.
  • Assists faculty members and other college personnel in resolving problems and issues with students who have concerning behaviors.
  • Assists student and faculty members in finding resources to address student's personal issues.
  • Provides supportive intervention services as needed to students who display concerning behaviors to prevent future and/or additional disciplinary actions.

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