Student ID and Account Management

About Your Hawk Card

The Hawk Card serves as a student's photo ID and library card and replaces any prior HCC ID card. 

  • Hawkcards are activated upon receipt.  
  • If you are a Hawks Landing resident, it provides access to the vehicle and pedestrian gates and to the Town Hall. 
  • Faculty/staff may access parking lots and the Noriega parking garage with the Hawk Card.
Getting a Hawk Card
  • You will need your student/employee ID number and a photo ID.
  • Your photograph will be taken and your card will be issued at that time.
  • No hats or sunglasses will be permitted in your photograph.
  • There is no charge for your first Hawk Card.  If your Hawk Card is lost, stolen or damaged, you may be subject to a replacement fee. 
Replacement Cards

You may need a replacement Hawk Card if:

  • Your Hawk Card was lost, damaged or stolen.
  • You have married or divorced and need the card to show your legal name change.  (If you are a student, you must first make the change with the HCC Admissions, Registration and Records Office.)
  • You were an HCC student and now you are employed by the college.

To receive your new card, please email your full name, employee/student ID number and the details of why you need a replacement card to campuscard@hccfl.edu.

Allow 24 to 48 hours for processing.  You will receive a return email when the process has been completed, and then you may visit the ID station at your campus to get your new Hawk Card.

Hawk Cards are available at campus Bookstores or the SouthShore Computer Commons (SMPF221). Hawk Cards for HCC staff may also be obtained at the GWSC District Campus Card office.  Office Hours: Monday-Friday 8:00 am to 4:30 pm. Closed on weekends and college holidays

For more information, email campuscard@hccfl.edu.

Set up your HCC Login

Setting up your HCC Login for the first time

  • Go to https://my.hccfl.edu/welcome
  • Enter your Hawkmail email address (located in the email you will receive after you are accepted) and default password, which is the upper-case letter of your first name, lower-case letter of your last name, followed by your student ID number listed above (i.e., Ab0999999).
  • When prompted, reset your default password to one of your choosing. Password Requirements: At least 8 characters and contain a combination of at least three (3) of the following types of characters: uppercase letters, lowercase letters, numbers, symbols (! $ # %, etc.).
  • Follow the instructions to set up and secure your Microsoft account. Microsoft will ask for two alternative methods to verify your identity. The recommended sign-in method is the Microsoft Authenticator app. Download it now from the Google Play or Apple Store.
Manage Your Password and Account

The Office of Information Technology is making it easier for you to reset your password if you ever forget it. We have collaborated with Microsoft to use their self-service password reset solution.

If you are a current student and need to reset your password, please visit the HCC account management site to manage your password and account credentials.

Using Multi-Factor Authentication

Multi-Factor Authentication (MFA) is an extra layer of security designed to prevent unauthorized access to MyHCC, Hawkmail and Canvas.

Set Up Multi-Factor Authentication