Help Desk Support Technician CCC

  • BR
  • DM
    Dale Mabry
CCC.HELP.DESK (18 Credit Hours) | Part of the Information Technology Subject

The help desk support technician certificate prepares students to become help desk support technicians, which may serve a variety of industries.

This curriculum is from the current college catalog and is meant to provide prospective students an example of courses taken in this degree/certificate.  It is not intended to be used for graduation requirements. Students should consult an advisor for graduation information.

CCC.HELP.DESK (18 Credit Hours)

Program Required Courses

YEAR I – First Semester

†CGS 1000 Introduction to Computers and Technology - 3 cr.

YEAR I – Second Semester

†CET 1172C PC Upgrading and Repair: Hardware - 3 cr.
†CET 1174C PC Upgrading and Repair: Software - 3 cr.

YEAR I – Third Semester

†CTS 1305 Introduction to Networking - 3 cr.

YEAR II – First Semester

†CNT 1401 Introduction to Network Security - 3 cr.

YEAR II – Second Semester

†CTS 1303 Enterprise Operating Systems I - 3 cr.

†Courses symbolized with a dagger (†) are offered online in addition to the traditional delivery methods. Online availability may vary by academic term.

*May require additional coursework.

NOTE: Coursework may be applied to the two-year AS Network Systems Technology program.

Search for Classes

Section Header

Job Outlook


Explore salaries and job opportunities in this field.

Section Header

Connect with Us

Contact Information
Computer Science Instructor
BACA 210
Computer Science Instructor
Dale Mabry
DTEC 405

Start Today!

Apply Today

Our online application is quick and easy. Take this important step to a bright academic future.

You May Have Free Credits

Check out our articulation agreements to see if you have earned credits already.

Career Resources

We can help you explore your interests and find a career you love. Visit us online or stop by a campus.

Paying for College

Learn about our grants, scholarships, loans, and Tuition Installment Plan to help you pay for college.

Brandon Campus Courtyard