Help Desk Support Technician CCC

  • BR
    Brandon
  • DM
    Dale Mabry
CCC.HELP.DESK (18 Credit Hours) | Part of the Information Technology Subject

The help desk support technician certificate prepares students to become help desk support technicians, which may serve a variety of industries.

This curriculum is from the current college catalog and is meant to provide prospective students an example of courses taken in this degree/certificate.  It is not intended to be used for graduation requirements. Students should consult an advisor for graduation information.

CCC.HELP.DESK (18 Credit Hours)

Program Required Courses

YEAR I – First Semester

†CGS 1000 Introduction to Computers and Technology - 3 cr.

YEAR I – Second Semester

†CET 1172C PC Upgrading and Repair: Hardware - 3 cr.

†CET 1174C PC Upgrading and Repair: Software - 3 cr.

YEAR I – Third Semester

†CTS 1305 Introduction to Networking - 3 cr.

YEAR II – First Semester

†CNT 1401 Introduction to Network Security - 3 cr.

YEAR II – Second Semester

†CTS 1303 Enterprise Operating Systems I - 3 cr.

†Courses symbolized with a dagger (†) are offered online in addition to the traditional delivery methods. Online availability may vary by academic term.

*May require additional coursework.

NOTE: Coursework may be applied to the two-year AS Network Systems Technology program.

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Contact Information
Computer Science Instructor
Brandon
BACA 210
Computer Science Instructor
Dale Mabry
DTEC 405

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