Achievement Data for Counseling and Human Services

Summary of Program Surveys Conducted for the 2026 Reaccreditation by the Council for Standards in Human Service Education (CSHSE).

Schedule of Surveys

The program’s extensive surveys of current students, graduates, agencies that provide internship placements and that employ our graduates are conducted every five years as part of the self-study for CSHSE reaccreditation. The program’s most recent self-study will have been submitted to CSHSE in January 2026.

Graduate Survey

An online survey of program graduates from 2021-2024 was conducted in March 2025 by the HC Institutional Research Office. We asked about their employment experiences since graduation, their evaluation of the program, and their career plans. Survey recipients were assured that their responses were anonymous.

• The pool of graduates numbered 79 and 27 responded, which is a 34% response rate.
• Graduates indicated a high level of satisfaction with the program. 96% of respondents would recommend the program to others who wish to pursue training in the human services field.
• Likewise, 96% of respondents indicated that they were well prepared for both their human services employment and continuing education.
• 69% of graduates reported that they found employment in human services within six months of graduation.
• 80% of graduates have continued their education, many have gone on to earn master’s degrees.

Current Student Survey

In March 2025, an online survey was administered by the HC Office for Institutional Research to 112 unduplicated students who were taking at least one course in the Counseling and Human Services program. Responses were from 29 students.

This current group of respondents is characteristically diverse – 39% are Black or African American, 36% or White – Non-Hispanic, and 18% are Hispanic. The age of students is equally diverse ranging from late teens to 60’s with the majority of students (63%) in the 35-54 age range.

Examples of student satisfaction include:

• 93% strongly agree that program faculty are organized and well prepared.
• 89% strongly agree that program faculty are knowledgeable about course content.
• 93% strongly agree that program faculty present content clearly.
• 93% strongly agree that program faculty encourage questions and participation.
• 93% strongly agree that program faculty motivate them to learn.
• 89% strongly agree that program faculty are available for conferences outside of classroom time.
• 85% strongly agree that program faculty use a variety of teaching methods and strategies.
• 85% strongly agree that program faculty use classroom time effectively.
• 78% strongly agree that program courses are taught at an appropriate level.
• 78% strongly agree that program courses are taught at a level appropriate to their ability.
• 96% strongly agree that program courses have increased their knowledge of the counseling and human services field.
• 96% strongly agree that program courses have increased their understanding of ethical issues in counseling and human services.
• 93% strongly agree that course content is consistent with program training objectives.
• 89% strongly agree that program courses are developing my academic skills.
• 96% strongly agree that program courses encourage students to explore a variety of viewpoints.
• 96% strongly agree that program courses stimulate their personal growth.

Employer and Practicum Placement Survey

An online survey was sent in March 2025 to the social service agencies and programs in the greater Tampa area that provide practicum placements for our students and that often hire our graduates. Completed surveys were received from 15 agencies. Most of the respondents are among a variety of Tampa’s largest social services providers. They all offer practicum experiences for our students, most for many years. The names of the agencies and the populations served are provided in the Agency Summary in the appendix linked below.

• 8 of the 15 agencies report hiring at least one program graduate.
• 24 of the 25 content areas emphasized in the education of our students were rated as either “very important” or “important” for successful job performance by at least 65% of the responding agencies.
• When asked to compare our A.S. interns and employees with those from other schools, respondents rates HC students as either “much better” or “better” in several categories.
  • In academic preparation = 50%
  • In clinical preparation = 57%
  • In professional attitude and behavior = 42%
• 100% of respondents reported that based on their experience with our interns and graduates, they would hire program graduates.
• 100% of respondents reported that they would recommend our program to others.

Conclusion

The results of the graduate survey, the current student survey, and the community agency survey are all very positive. Graduates believe that they were well prepared for employment and for baccalaureate study. Current students are very satisfied with both the program’s faculty and with the structure of the program. Community agencies welcome our interns, hire our graduates, and have high regard for the training provided in the Counseling and Human Services Program.

Most program graduates (~80%) go on for study at the bachelor's level in a discipline related to human services. This number has been consistent for several years. The program has transfer arrangements with several local colleges and universities, and the program's credits are readily accepted by these institutions.